As AutoEntry uses OCR character recognition technology to extract the data from your uploaded documents, the quality of the documents scanned has a large impact on the ability for AutoEntry to scan the data.
If there is pen marks, especially on Statements, then the file will most likely be rejected and not extracted. Specifically, if the pen marks are close to the text/data that needs to be extracted, then AutoEntry can struggle to differentiate between printed text and a pen mark. As this would drastically impact the accuracy of the extraction, AutoEntry will reject these documents.
With handwriting on the page, much like pen marks above, AutoEntry will not extract any hand written notes but if they are close to or cover up any of the data that AutoEntry is trying to extract then these documents will be rejected too.
While we do have a QA team that monitors AutoEntrys' performance and accuracy, we do not manually enter the data from documents that the OCR process can not extract.