As AutoEntry uses Optical Character Recognition (OCR) technology to extract the data from your uploaded documents, the quality of the documents you scan has a large impact on the ability of AutoEntry to read the data. 

If there are pen marks or handwriting on the scanned image, AutoEntry will likely reject and not capture the file. In particular, if the pen marks are close to the text/data that needs to be extracted, AutoEntry can struggle to differentiate between printed text and a pen mark. As this would drastically impact the accuracy of the extraction, AutoEntry will reject these documents. This will most notably apply to the extraction of bank statements.

We also don't guarantee that AutoEntry will be able to extract data from handwritten invoices. AutoEntry will usually reject them. If a handwritten invoice is uploaded and processed, the accuracy of these may be compromised.