You are trying to upload a file to AutoEntry, and are receiving the below error message.

Error: unknown error

Upload failed

Normally this error is caued by you uploading a file that is not one of the following formats (depending on the folder):

If you have uploaded a file that is one of these formats, it is likely there's a restriction on your system preventing access to our servers.

We use Amazon Web Services for our data storage and management. Follow this link: https://s3.eu-west-1.amazonaws.com/ to test your connection.

If that page fails to load, you will need to contact your IT team to white label Amazon Web Services to allow access.