If you are getting this error when trying to create a supplier/customer account on an invoice, it means you will need to re-integrate your accounts package.

You can do this in the integrate tab located on the left hand side of the company's homepage, once reconnected please try and add the contact again.

If your company is integrated with Sage 50/Quickbooks Desktop, you will need to disconnect and reconnect the company in the sync app. After syncing is complete, please try adding the contact again.

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