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Error: 'Cannot open SETUP.DTA'

How to clear this error when trying to connect your Sage 50 or Quickbooks Desktop company via the Desktop Sync App.

Oliver Cook avatar
Written by Oliver Cook
Updated over a year ago

When you attempt to connect your Sage 50 or QuickBooks Desktop company to AutoEntry via the Desktop Sync App, you may see the error message below appear in the Company List drop-down menu.

Cannot open SETUP.DTA

This error is caused by your Sync App not being installed correctly. It's an easy fix, all you need to do is change the Sync App's start-up type.

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Once you change the start-up step, try to connect the company again. You should now no longer see this error.

Queries this guide answers

  • Sync App error

  • Can't open SETUP.DTA

  • Cannot open setup data

  • Setup dta error

  • Can't connect company to Sage

  • Can't connect company to Quickbooks

  • Set up DTA

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