The error "SageOne error getting financial settings" is most commonly caused by not having the correct permissions set up in Sage accounting. You will need to follow the steps below and ensure that you have access to the setting's permission in Sage.

Log into Sage using an account that has full admin access.

  1. Go to Settings:

3. User management

4. There will be a list of accounts, click on the account, you are trying to integrate.

5. Check highlighted setting.

Once you have followed and completed these steps you will need to re-attempt the integration with Sage.

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