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Error: Action restricted for Start in United Kingdom/Ireland

How to clear the error message -The request contained parameters that are restricted for Start in United Kingdom' in AutoEntry.

Written by AutoEntry Support Team
Updated over a month ago

Symptom

You’re receiving the below error message when trying to publish an invoice.

Action restricted for Start in United Kingdom/Ireland.


Cause

This error will occur if you're trying to publish a purchase invoice to Sage Accounting Start and you haven't marked it as paid.

Sage Accounting Start doesn't support purchase invoices so you won't be able to publish those from AutoEntry. You can however publish the invoice as a paid expense directly to your Sage bank activity.


Resolution

The error will clear once you successfully publish an invoice.

  1. Publish the invoice.

📌TIP: To avoid this, you can set up a default payment method from your suppliers settings. It will apply automatically whenever you select that supplier in the invoice.

📎NOTE: If you prefer to manage your purchases as unpaid, you can upgrade your Sage Accounting Start subscription level.

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