AutoEntry

You are seeing an 'already connected' message when attempting to re-integrate an AutoEntry company with Xero.

This is caused by AutoEntry being listed as a connected app within Xero.

To resolve this issue, please do the following:

Log into Xero, select the relevant company and go to Settings.

Under Connected Apps, click the 3 vertical dots next to AutoEntry and select Disconnect.

Go back to AutoEntry and attempt the integration again.

1. Log into Xero, select the relevant company and go to Settings.
    
   
    
2. Under Settings, go to Connected Apps.
    
   
    
3. Under Connected Apps, click the 3 vertical dots next to AutoEntry and select Disconnect.
    
   
    
4. Go back to AutoEntry and attempt the integration again.

If you need the steps for disconnecting Xero via AutoEntry, please click <a href="https://help.autoentry.com/en/articles/4799340-how-to-disconnect-your-integration" rel="nofollow noopener noreferrer" target="_blank">here</a>.

- If you need the steps for disconnecting Xero via AutoEntry, please click <a href="https://help.autoentry.com/en/articles/4799340-how-to-disconnect-your-integration" rel="nofollow noopener noreferrer" target="_blank">here</a>.

The steps to follow when trying to integrate or reconnect with with Xero and the company is showing as already being connected.

Integrating with Xero: Company is 'Already Connected' Error

Symptom

Applies To

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Resolution

Additional Information