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Error: 'The date must be between MM/DD/YYYY and MM/DD/YYYY. If you want to process transactions in the new year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year. , ID: E2'

How to clear this error message when publishing from AutoEntry to Sage 50 Canada.

AutoEntry Support Team avatar
Written by AutoEntry Support Team
Updated yesterday

You're receiving the following error message when attempting to publish an invoice to Sage 50 Canada.

The date must be between MM/DD/YYYY and MM/DD/YYYY. If you want to process transactions in the new year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year. , ID: E2

If you are seeing this error message on your invoice(s), it would be due to you trying to publish to the wrong Financial Year in Sage 50 Canada.

In order to clear this error, you'll need to start a new fiscal year for 2021 in Sage 50 Canada.

The error in AutoEntry will remain on the invoices showing this error. Once the fiscal year has been corrected in Sage, simply unpublish the invoices with the error and re-publish and they will publish through as normal.

📎NOTE: If you require help with processing a new fiscal year, you must contact Sage 50 Canada support.

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