Go to AutoEntry
All Collections
Sage 50 Canada
Troubleshooting
Error: 'The date must be between MM/DD/YYYY and MM/DD/YYYY. If you want to process transactions in the new year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year. , ID: E2'
Error: 'The date must be between MM/DD/YYYY and MM/DD/YYYY. If you want to process transactions in the new year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year. , ID: E2'
How to clear the error message ID: E2 from your invoice(s).
AutoEntry Support Team avatar
Written by AutoEntry Support Team. Updated over a week ago

Symptom

You are receiving the below error message when attempting to publish an invoice.

The date must be between MM/DD/YYYY and MM/DD/YYYY. If you want to process transactions in the new year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year. , ID: E2

Applies To

  • Sage 50 Canada users publishing Purchase invoices/Bills.

Cause

If you are seeing this error message on your invoice(s), it would be due to you trying to publish to the wrong Financial Year in Sage 50 Canada.

Resolution

In order to clear this error, you will need to start a new fiscal year for 2021 in Sage 50 Canada. To do this, please follow these steps:

  1. Click on Maintenance from the main menu.

  2. Select Start New Year.

  3. A prompt to create a backup of your company file will appear. We recommend that you click 'Yes' for the same. This enables you to avoid any company file errors being thrown because of creating a new fiscal year. Select 'Yes' and click 'OK'.

  4. Enter the Backup information and click OK.

  5. The new fiscal year will be created as soon as the backup process is complete.

  6. Click OK.

  7. Click 'No' when the prompt to clear old data appears.

Note: The error in AutoEntry will remain on the invoices showing this error. Once the fiscal year has been corrected in Sage, simply unpublish the invoices with the error and re-publish and they will publish through as normal.

Additional Information

  • Sage 50 enables you to keep 2 fiscal years open simultaneously.

Did this answer your question?