AutoEntry Help Center

Publishing errors

Errors occurring when publishing

Publishing errors - ALL

Invoices not publishing to my accounting software

Error: 'Invoice xxxx cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s)'

Error: 'Invoice lines invoice lines quantity, unit price must be supplied for all invoice lines.'

Error: 'Invalid or missing Cost Code'

Error: 'Invoice/Bill Already Exists in your Accounts Package'

Error: 'Invoice date cannot be after due date.'

Error: 'Couldn't find TaxRate'

Error: Line items (EU goods services) Please Select the EU Goods/Services on each item line

Error: 'Invalid or missing Project Reference'

Error: 'Error occurred while checking for duplicate invoice.'

Error: 'Line items (currency tax amount) You cannot record VAT Amount if using a VAT Rate with a Zero %.'

Error: 'Tax code is not correct, it should be a number but the code specified is 'T0''

Invoices not Auto-Publishing?

Error: 'Object reference not set to an instance of an object.'

Error: 'Tax rate id is not allowed for tax address region.'

Error: 'Invoice (DOC ID xxx) has been published to your accounting software but attachment could not be uploaded; please manually attach document in accounting software'

Error: '1.Authorization : Your access token has expired. You can refresh the token or ask the user for a new grant.'

Error: 'Input string was not in a correct format.'

Error: 'Invoice xxxx was not approved, please check it has all codes assigned.'

Error: 'String too long.'

Error: 'Line Item Net/Total does not match Invoice Net/Total'

Publishing errors - Sage Accounting

Error: 'The remote server returned an error: (400) Bad Request'

Error: 'Domestic Reverse Charge cannot be applied to invoices for contacts which do not have 'VAT Reverse Charge' enabled'

Error: 'An unexpected error occurred'

Error: 'Attachment could not be posted. API Http error.'

Error: 'Line items (tax amount) You cannot add tax, your business is not registered for tax.'

Error: '1.line_items.description : This field is required.'

Error: 'Line items (ledger account) is invalid.'

Error: 'Action restricted for Start in United Kingdom/Ireland.'

Publishing errors - Sage 50

Error: 'An unknown error has occurred. To protect your company data, Sage 50 will now shut down. Any unsaved data will be lost. ID: E97'

Error: 'The Foreign Currency on the account does not match the Foreign Currency on the transaction.'

Error: 'Unsupported Feature: DueDateForSalesInvoice'

Error: 'Nullable object must have a value.'

Error: 'The following error occurred connecting to your Accounts Package: Retrieving the COM class factory for component failed due to the following error: 80070008 Not enough memory resources are available to process this command.'

Invoices not publishing to Sage 50 UK&I

Error: 'Retrieving data from Sage timed out. This can happen when there is a blocking dialogue only visible when running in interactive mode, or if the accounts files is large and accessed over a slow network.'

Error: 'Bad Gateway'/'Out of Memory'

Error: 'The allocated amount exceeds the entry amount., ID: E157'

Error: 'You have entered a value that has been assigned to another Transaction. You cannot have two Transactions with the same value. , ID: E95'

Error inserting Purchase Order: (Sage.Simply.Common.SimplyException) Database corruption. There are invalid account internal id in account department relationship table.

Error: 'The date must be between MM/DD/YYYY and MM/DD/YYYY. If you want to process transactions in the new year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year. , ID: E2'

Invoices not Publishing to Sage 50 Canada?

Error: 'The cheque number you entered is out of sequence.'

Invoices not Publishing to Sage 50 US?

Publishing errors - Xero

Error: 'You have reached the limit of invoices you can approve.'

Error: 'Xero API error calling GetInvoices'

Error: 'Connection must be valid and open.'

Error: 'Organisation is not subscribed to currency.'

Publishing errors - QuickBooks

Error: 'Invalid Reference Id : Items element id not found'

Error: 'Feature Not Supported Error : We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription.'

Error: 'Unable to cast object of type 'Intuit.Ipp.Data.AccountBasedExpenseLineDetail' to type 'Intuit.Ipp.Data.ItemBasedExpenseLineDetail'

VAT Figures Rounding when Published to QuickBooks Online

Error: 'There was an error when saving a Bill, QuickBooks error message: Only one a/r or a/p account allowed per transaction.'

Publishing errors - other software

Error: 'Please Select a Non-Stock Item from Integration Screen, if there are no items in the dropdown please create a new item in your AccountsIQ Account'