Symptom

The user is receiving the below error message when attempting to publish an invoice.

Line items (tax amount) You cannot add tax, your business is not registered for tax.

Applies To

  • Sage Accounting/Sage Business Cloud Accounting users uploading Purchase invoices.

Cause

This error will appear on your invoice if this company is marked as non-VAT registered in Sage, but is not marked as such in AutoEntry or vice versa.

Resolution

To clear this error, you will need to mark your company as not-VAT registered as shown in this article, and ensure the same company in Sage is marked as such.

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