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Bank Statement export status is 'Sage checking export' or 'Export failed'

How to troubleshoot issues exporting bank statements from AutoEntry to Sage Accounting.

Oliver Cook avatar
Written by Oliver Cook
Updated yesterday

When you export bank statement data to Sage Accounting you may receive one of the following error messages:

Sage checking export

Status in Export History showing as 'Sage checking export'.


Export failed

Status in Export History showing as 'Export failed'.

Typically, this issue occurs because of an expired token within your integration.

To resolve this error, complete the following steps.

  1. Disconnect the company's integration.

    📎NOTE: This doesn't remove any bank statement data.

  2. Connect the company to Sage Accounting again and allow a few minutes for your data to sync.

  3. Attempt the bank statement export again.

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