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Error: 'Invoice xxxx cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s)'

How to clear the error 'Invoice cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s).'

AutoEntry Support Team avatar
Written by AutoEntry Support Team
Updated over a year ago

Symptom

The user is receiving the below error message after attempting to publish an invoice.

'nvoice xxxx cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s).

Cause

This error can occur when you are publishing an invoice that has some rounding applied to the total amount.

Resolution

To clear the error, please ensure that the extracted Net, VAT/Tax and Total invoice amounts match with the Line item totals before publishing.

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