Symptom

The user is receiving the below error message after attempting to publish an invoice.

'nvoice xxxx cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s).

Applies To

  • Sage Business Cloud Accounting users publishing Purchase/Sales invoices.

Cause

This error can occur when you are publishing an invoice that has some rounding applied to the total amount.

Resolution

To clear the error, please ensure that the extracted Net, VAT/Tax and Total invoice amounts match with the Line iIem totals before publishing.

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