Invoices and Bills

All the information on scanning, uploading, viewing and publishing Invoices, Bills, Receipts and Credit Notes for Purchases and Sales invoices

Brian Carolan avatar Elina Kokina avatar Tara avatar +13
165 articles in this collection
Written by Brian Carolan, Elina Kokina, Tara and 13 others
Uploading Invoices

What Columns are Required for Excel Uploads?

The requirements for uploading .xlsx (Excel files).
Hannah avatar
Written by Hannah
Updated over a week ago

File Conversion Error in Activity Feed

How to clear the 'File conversion error' from your Activity screen.
Erica avatar
Written by Erica
Updated over a week ago

.ZIP Files and Password Protected Files

Can folders and password protected files be processed?
Iain Carey avatar
Written by Iain Carey
Updated over a week ago

What does 'Credits yet to be deducted' mean?

The meaning of the 'Credits yet to be deducted' message in the Processed Items tab of your Activity feed.
Nathan Doyle avatar
Written by Nathan Doyle
Updated over a week ago

Accepted File Types

When processing a file, what format does AutoEntry accept?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Upload Invoices to AutoEntry

Uploading an invoice to AutoEntry that is saved on your computer.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

What does 'Queued for Processing' mean?

Do I need to do anything to have my uploads processed when their status is 'Queued for Processing'?
Orlaith avatar
Written by Orlaith
Updated over a week ago

Am I Charged for Duplicate Uploads?

Will I have credits deducted from my account if a document is uploaded twice in error?
Orlaith avatar
Written by Orlaith
Updated over a week ago

How Long Does Processing Take?

Expected Invoice and Statement Processing Times
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

File Status: File Failed Verification

Issue with file format type when uploading.
Erica avatar
Written by Erica
Updated over a week ago

Can I Publish VAT Only Invoices?

Vat Only Invoices
Erica avatar
Written by Erica
Updated over a week ago

Applying Cost Centres/Tracking Categories to Batch Uploads

The steps required to allocate cost codes and tracking categories to batch uploads of invoices.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

File Size Limit for Uploads

What limits are in place for uploading files?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Digital Invoices and Government Tax Revenue Offices

Soft copy vs digital copy invoices and how to download digital copies from AutoEntry.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Duplicate Check Date Threshold (Sage Accounting, Xero and QuickBooks Online)

Setting the Duplicate check date threshold for Sage Accounting, Xero and QuickBooks Online integrations.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Activity Tab: 'File Already Uploaded - Process Anyway'

What does 'File Already Uploaded - Process Anyway' mean?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Can I delete items from the Activity feed?

Is it possible to remove uploads from my Activity screen?
Orlaith avatar
Written by Orlaith
Updated over a week ago

Upload error - Upload Failed

How to bypass an upload failure.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Cancel an Upload

What to do if you need to cancel an upload, or you uploaded an incorrect invoice.
Tara avatar
Written by Tara
Updated over a week ago

How to Change your AutoEntry Mailbox Address

Require a different email address to the one AutoEntry generates for uploading invoices, expenses and/or supplier statements?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Email Invoices, Supplier Statements and Expenses to AutoEntry

The steps required to upload invoices, supplier statements and expenses to AutoEntry via email.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

I've Uploaded Invoices to the Wrong Folder/Company

What to do when you have uploaded invoices to the incorrect folder or company.
Brian Carolan avatar
Written by Brian Carolan
Updated this week

How do I get my paper documents into AutoEntry?

How to scan and photograph your invoices/receipts to upload to AutoEntry.
Brian Carolan avatar
Written by Brian Carolan
Updated this week
After Processing

Can I publish invoices from my Archive?

The steps required to move and republish an invoice already in the Archived tab of your Sales and Purchases folders.
Alex avatar
Written by Alex
Updated over a week ago

Which Tax/VAT code should I be using?

Information on VAT code allocation for invoices on AutoEntry.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

How long does publishing take?

How long does it take for invoices to publish to my accounts package?
Iain Carey avatar
Written by Iain Carey
Updated this week

Will my processed invoices be released when I top up my credits?

Will invoices uploaded when no credits were available on the billing user's account be released when more credits are added?
Orlaith avatar
Written by Orlaith
Updated over a week ago

Deleting an Invoice/Supplier Statement from AutoEntry

The steps required to delete an invoice/supplier statement from AutoEntry
Erica avatar
Written by Erica
Updated this week

How to Download All Uploaded Files from AutoEntry

What to do when you wish to download copies of all uploaded files (zip file request).
Orlaith avatar
Written by Orlaith
Updated this week

How to Re-Publish an Invoice

The steps required to republish one or many of your invoices.
Emma Carroll avatar
Written by Emma Carroll
Updated this week

What is a Doc ID?

AutoEntry's unique identification system for invoices.
Emma Carroll avatar
Written by Emma Carroll
Updated this week

Xero and QuickBooks Online - Billable Expenses

Publishing Invoices as Billable Expenses and adding Customers to invoices for Xero and QuickBooks Online
Brian Carolan avatar
Written by Brian Carolan
Updated this week

Spelling Error in Supplier Name

Why is there a spelling mistake on my invoice's supplier/customer name?
Brian Carolan avatar
Written by Brian Carolan
Updated this week

How to Amend an Invoice after Publishing

The steps for amending an invoice after you have published it to your accounting software.
Emma Carroll avatar
Written by Emma Carroll
Updated this week

Where does AutoEntry get its Exchange Rates?

Source of Exchange Rates used on Invoices.
Erica avatar
Written by Erica
Updated this week

Warning Symbol next to Invoice

What to do when you see a red triangle next to an invoice.
Emma Carroll avatar
Written by Emma Carroll
Updated this week

What does unpublish mean?

What does unpublishing an invoice do?
Amy avatar
Written by Amy
Updated this week

How to Unarchive a Document

The steps required to move a file back to your Inbox from your Archived folder.
Orlaith avatar
Written by Orlaith
Updated this week

Remember? function

How AutoEntry's 'Remember?' function works.
Brian Carolan avatar
Written by Brian Carolan
Updated yesterday

Applying Cost Centres/Tracking Categories To Individual Invoices

Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Change the Default Description on Invoices

Changing the Default Description added during processing
Erica avatar
Written by Erica
Updated over a week ago

Invoices/bills not showing in accounting package after re-integrating

After integrating with a different accounting package or file path, should my previously published invoices/bills appear automatically?
Orlaith avatar
Written by Orlaith
Updated over a week ago

How do I archive my invoices?

A guide on archiving invoices
Amy avatar
Written by Amy
Updated over a week ago

Purchase Order Matching for QBO and Xero

How to match an invoice within AutoEntry to a Purchase Order within QuickBooks Online and Xero
Elina Kokina avatar
Written by Elina Kokina
Updated over a week ago

Why are my figures re-calculated?

What figures are re-grossed and why?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Auto-Publish

Auto-Publish is a great feature for automatically publishing invoices through to your accounts package
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Unpublish an Invoice

What to do if you need to unpublish an invoice or multiple invoices at once.
Orlaith avatar
Written by Orlaith
Updated over a week ago

How to View a Single Invoice

How do I view extracted data on an invoice?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

AutoEntry and the UK VAT rate changes

Using AutoEntry after the temporary changes to reduce the UK VAT rate in the hospitality, hotel and holiday accommodation sector
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

AutoEntry and Credit Notes

Identifying Credit Notes in AutoEntry
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Download a PDF copy of your invoice

Download PDFs from Autoentry
Tara avatar
Written by Tara
Updated over a week ago

Selecting Supplier Account, Category and Tax Codes

Once an invoice has processed, use the drop down menus to select the relevant accounts.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Can I publish multiple Invoices/Bills at once?

Save the Clicks! Select all and publish all in one go!
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

New Supplier/Customer not in the Contact List - Add Contact

Posting an invoice to a supplier/customer not currently set up in your accounts package.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How do I Download or Export Invoices as a .csv file or Excel Spreadsheet?

You can download your invoice data as a .csv or excel file even if you're integrated or not.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Generic Excel Format with a Shared Image Link

Generic Excel export with Image links
Elina Kokina avatar
Written by Elina Kokina
Updated over a week ago

How do I find processed documents

Where are my processed files?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Publishing (Posting) an Invoice to your Accounts Package

How to publish an invoice to your accounting package and how to know it has successfully published.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

What happens when something is approved

Where do my invoices go after I approve them?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to select multiple invoices at once

Need to move, publish, archive or pay multiple invoices at once? Here's how....
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

I didn't receive notification that invoices have been processed

Why didn't I receive a notification that my invoices were processed?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How can I select all published/unpublished items only?

How do I only select published/unpublished invoices in my inbox?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago
Troubleshooting

Error: 'Payment A/C, Publish To must be selected to submit a payment.'

How to clear the 'Payment A/C, Publish To must be selected to submit a payment.' error when publishing an paid invoice.
Alex avatar
Written by Alex
Updated this week

Error: 'The operation has timed out.'

How to clear the 'operation timed out' error from your invoices.
Erica avatar
Written by Erica
Updated over a week ago

Error: 'Business Validation Error: You can't use a Creditors account on the detail portion of a Bill.'

How to clear the error 'Business Validation Error: You can't use a Creditors account on the detail portion of a Bill.' from your invoices.
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Invoice date cannot be after due date.'

How to clear error 'Invoice date cannot be after due date.'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'The field you are trying to change or function you are calling is not accessible under current circumstance.'

How to clear the error 'The field you are trying to change or function you are calling is not accessible under current circumstance.'
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'This invoice with Invoice Number: xxxx already exists in Sage 50 Accounts Package for this Vendor.'

The user cannot publish an invoice to Sage 50 as the Invoice number 'already exists' in Sage 50.
Alex avatar
Written by Alex
Updated over a week ago

Error: 'One or more errors occurred.'

The steps required to resolve the error 'One or more errors occurred.'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'Domestic Reverse Charge cannot be applied to invoices for contacts which do not have 'VAT Reverse Charge' enabled.'

How to clear the 'domestic reverge charge cannot be applied' error from your invoice(s).
Erica avatar
Written by Erica
Updated over a week ago

Error: Line items (EU goods services) Please Select the EU Goods/Services on each item line.

How to clear the error: Line items (EU goods services) Please Select the EU Goods/Services on each line item.
Hannah avatar
Written by Hannah
Updated over a week ago

Error: 'Couldn't find TaxRate'

The steps required to clear the error message 'Couldn't find TaxRate'.
Meera Sharma avatar
Written by Meera Sharma
Updated over a week ago

Error: 'Please Select a Non-Stock Item from Integration Screen , if there are no items in the dropdown please create a new item in your AccountsIQ Account'

How to sync Non-Stock items from AIQ to AutoEntry.
Tara avatar
Written by Tara
Updated over a week ago

Error: 'An unexpected error occurred'

The steps required to clear 'An unexpected error occurred' from your invoice.
Meera Sharma avatar
Written by Meera Sharma
Updated over a week ago

Error: 'Contact does not exist in Sage'

How to clear the 'Contact does not exist in Sage' error from your invoices.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'Line items (tax rate) must be 'Zero Rated' for Customers outside the EU.'

How to clear the error 'Line items (tax rate) must be 'Zero Rated' for Customers outside the EU.'
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'The document date cannot be before the end of year lock date, currently set at xx/xx/xxxx'

How to resolve the error: 'The document date cannot be before the end of year lock date, currently set at xx/xx/xxxx'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'Line items (tax rate percentage) You entered a tax amount but tax rate is zero. Please fix one of them.'

How to clear the error 'Line items (tax rate percentage) You entered a tax amount but tax rate is zero. Please fix one of them.'
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: '1.reference : is too long (maximum is xx characters)'

How to resolve the error: '1.reference : is too long (maximum is xx characters)'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'Invalid Account Code - Department entered for Invoice and/or Line Item. Account Code xxxx'

How to clear the error 'Invalid Account Code - Department entered for Invoice and/or Line Item. Account Code xxxx' from your invoice(s).
Meera Sharma avatar
Written by Meera Sharma
Updated over a week ago

Error: 'Attachment could not be posted. API Http error.'

How to clear the error 'Attachment could not be posted. API Http error.'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'Project status set to not allow postings.'

This article will help walkthrough how to correct the Error: 'Project status set to not allow postings.'
Oliver avatar
Written by Oliver
Updated over a week ago

Error: 'The specified bank account details does not match a known bank account.'

The steps required to clear the error 'The specified bank account details does not match a known bank account.'
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Line items (tax amount) You cannot add tax, your business is not registered for tax.'

How to clear the error 'Line items (tax amount) You cannot add tax, your business is not registered for tax.'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Warning Symbol in VAT Field

The steps to follow if you are receiving a yellow warning triangle in the VAT field of an invoice.
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: '(zero d) must be greater than or equal to zero and less than the size of the argument list.'

How to clear the error '(zero d) must be greater than or equal to zero and less than the size of the argument list.'
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'An unknown error has occurred. To protect your company data, Sage 50 will now shut down. Any unsaved data will be lost. ID: E97'

How to clear the error code ID: E97 for Sage 50 Canada users.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

What does 'Credits could not be deducted' mean?

The meaning of a 'Credits could not be deducted' message in the Processed Items tab of your Activity feed.
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Invoice Date is set before the current lock date in Sage50 UK&I'

How to clear the error 'Invoice Date is set before the current lock date in Sage50 UK&I' displaying on a published invoice.
Orlaith avatar
Written by Orlaith
Updated over a week ago

Nominal Code Reverting to Previous Selection

The steps you should follow if a nominal code keeps reverting to your previous selection on an invoice/bill.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'The invoice number field is disabled or it is hidden'

How to clear the error message 'The Invoice number field is disabled or it is hidden' for Sage 50 Canada integrated companies.
Aaron avatar
Written by Aaron
Updated over a week ago

Error: 'Invalid Reference Id : Items element id not found'

How to clear the error message 'Invalid reference Id' for QuickBooks Online integrated companies.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'GLACCOUNT_STOCK_CODE_DOES_NOT_EXIST'

How to clear the 'GLACCOUNT_STOCK_CODE_DOES_NOT_EXIST' error for AccountsIQ integrated companies.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: 'Relation Specified Incorrectly'

How to clear the error 'Relation Specified Incorrectly' for SortMyBooks integrated companies.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: 'Invalid or missing project code.'

Invalid or missing project code error
Tara avatar
Written by Tara
Updated over a week ago

Error: 'The Foreign Currency on the account does not match the Foreign Currency on the transaction.'

How to clear the error 'The Foreign Currency on the account does not match the Foreign Currency on the transaction.' from an invoice.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

ErrorCode:2220, Message:Invalid Currency type, Element:Currency, Detail:Invalid or Unsupported currency type supplied. Supplied value:None

How to clear the 'Invalid Currency type' error for QBO integrated companies.
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Account period has closed.'

How to clear the error message 'Account period has closed.' from an invoice.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: '1.line_items.description : This field is required.'

How to clear the 'line items description' error.
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Guid Format/Should contain....'

How to clear the error Error: 'Guid Format/Should contain...' for Xero Integrated companies.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: 'Please provide base and quote currency.'

How to clear the error message 'Please provide base and quote currency' for QuickBooks Online integrated companies.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: 'Error occurred while checking for duplicate invoice.'

How to clear the error message 'Error occurred while checking for duplicate invoice.' from an invoice.
Nathan Doyle avatar
Written by Nathan Doyle
Updated over a week ago

Error: 'The contact specified has possibly been merged (or archived). Xero does not indicate if the contact is merged, therefore AutoEntry cannot know for sure.'

How to clear the error message 'The contact specified has possibly been merged' for Xero integrated companies.
Tara avatar
Written by Tara
Updated over a week ago

Error: 'Problems while trying to create your transaction. Exception details: Invoice could not be published. Error Returned: The transaction is missing a valid account.'

How to clear the 'transaction is missing a valid account' error for Sage 50 US integrated companies.
Elizabeth avatar
Written by Elizabeth
Updated over a week ago

Error: 'Invoices with VAT summary lines cannot be marked as paid in companies on the VAT Cash Accounting (UK) VAT scheme.'

How to clear the 'Invoices with VAT summary lines cannot be marked as paid in companies on the VAT Cash Accounting (UK) VAT scheme.' error
Tara avatar
Written by Tara
Updated over a week ago

Error: 'Line items (ledger account) is invalid.'

How to clear the error 'Line items (ledger account) is invalid.' for Sage Business Cloud Accounting integrated companies.
Tara avatar
Written by Tara
Updated over a week ago

Error: 'You have reached the limit of invoices you can approve.'

How to clear the error 'You have reached the limit of invoices you can approve' for invoices posting to Xero.
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'Value cannot be null. Parameter name: key'

How to solve this error on invoices
Erica avatar
Written by Erica
Updated over a week ago

Error: '1. The request contained parameters that are restricted for Start in United Kingdom [due_date,invoice_lines:quantity]'

How to clear the error message 'The request contained parameters that are restricted for Start in United Kingdom' from your invoices.
Tara avatar
Written by Tara
Updated over a week ago

Error: 'Saving Purchase Invoice failed: value of contact was not allowed.'

How to clear the error message 'Saving Purchase Invoice failed: value of contact was not allowed.' from your invoice(s).
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Line items (currency tax amount) You cannot record VAT Amount if using a VAT Rate with a Zero %.'

How to clear the error message 'Line items (currency tax amount) You cannot record VAT Amount if using a VAT Rate with a Zero %.'
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: 'You cannot record entries prior to your Accounts Start Date of DD/MM/YYYY.'

How to clear the error message 'You cannot record entries prior to your Accounts Start Date of DD/MM/YYYY.'
Cintia avatar
Written by Cintia
Updated over a week ago

Error: 'Feature Not Supported Error : We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription.'

How to clear the 'Feature Not Supported' error for QuickBooks Online integrated companies
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'Tax code is not correct, it should be a number but the code specified is 'T0''

How to clear the error 'Tax code is not correct, it should be a number but the code specified is 'T0'' from your invoices
Erica avatar
Written by Erica
Updated over a week ago

'Error occurred while checking for duplicate invoice. Error :Xero API error calling GetInvoices'

How to clear the Xero error 'Error occurred while checking for duplicate invoice. Error :Xero API error calling GetInvoices:'
Nathan Doyle avatar
Written by Nathan Doyle
Updated over a week ago

Why is Auto-Publish not working?

Potential reasons why your invoices have not auto-published to your accounting software despite the setting being switched on.
Orlaith avatar
Written by Orlaith
Updated over a week ago

Error: 'Unable to cast object of type 'Intuit.Ipp.Data.AccountBasedExpenseLineDetail' to type 'Intuit.Ipp.Data.ItemBasedExpenseLineDetail'

How to clear the error 'Unable to cast object of type......' from your invoices
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: Object reference not set to an instance of an object

How to clear the error message 'Object reference not set to an instance of an object' from your invoices/bills.
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'Tax rate id is not allowed for tax address region.'

How to clear the error 'Tax rate id is not allowed for tax address region.' from your invoices
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Error: 'Invoice (DOC ID xxx) has been published to your accounting software but attachment could not be uploaded; please manually attach document in accounting software'

How to clear the error 'Invoice (DOC ID xxx) has been published to your accounting software but attachment could not be uploaded'
Emma Carroll avatar
Written by Emma Carroll
Updated over a week ago

Invoices/Statements appear to be missing

Where are my uploaded files?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: '1.Authorization : Your access token has expired. You can refresh the token or ask the user for a new grant.'

How to clear the error '1.Authorization : Your access token has expired. You can refresh the token or ask the user for a new grant.'
Erica avatar
Written by Erica
Updated over a week ago

'Error :The access token has not been authorized, or has been revoked by the user'

How to clear the "access token" error for Xero integrated companies
Tara avatar
Written by Tara
Updated over a week ago

Error: 'Unsupported Feature: DueDateForSalesInvoice'

How to clear the error 'Unsupported Feature: DueDateForSalesInvoice' for Sage 50 UK&I integrated companies
Amy avatar
Written by Amy
Updated over a week ago

Error: 'Sequence contains no matching element'

How to clear the sequence error for Sage Accounting integrated companies
Amy avatar
Written by Amy
Updated over a week ago

Error: 'Input string was not in a correct format.'

How to clear the error 'Input string was not in a correct format.'
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Error: 'Invoice xxxx was not approved, please check it has all codes assigned.'

How to clear the 'codes assigned' error on invoices.
Amy avatar
Written by Amy
Updated over a week ago

Error: 'Failed to create contact'

How to clear the 'failed to create contact' error
Tara avatar
Written by Tara
Updated over a week ago

Error: 'String too long.'

How to clear the 'string too long' error from your invoices
Erica avatar
Written by Erica
Updated over a week ago

What is the yellow triangle error on my invoice's VAT? (QBO)

How to clear the yellow triangle error on an invoice's VAT for QuickBooks Online integrated companies
Tara avatar
Written by Tara
Updated over a week ago

Error: 'Line Item Net/Total does not match Invoice Net/Total'

How to clear the Line Item Net/Total Error.
Amy avatar
Written by Amy
Updated over a week ago

Why are my invoices not publishing to my accounts package?

How to check for some of the most common reasons invoices are not publishing
Orlaith avatar
Written by Orlaith
Updated over a week ago