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Invoices and Bills
Invoices and Bills
All the information on scanning, uploading, viewing and publishing Invoices, Bills, Receipts and Credit Notes for Purchases and Sales invoices
Emma Carroll avatarAutoEntry Support Team avatarHannah avatar
7 authors92 articles

Troubleshooting

Invoices not Publishing to your Accounting Software?
Nominal Code Reverting to Previous Selection
Error: 'Invoice xxxx cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s).'
Error: 'Invoice lines invoice lines quantity, unit price must be supplied for all invoice lines.'
Error: 'The remote server returned an error: (400) Bad Request.'
Error: 'Invoice/Bill Already Exists in your Accounts Package'
Error in Activity: 'File Already Uploaded - Process Anyway'
Error: 'The operation has timed out.'
Error: 'Invoice date cannot be after due date.'
Error: 'One or more errors occurred.'
Error: 'Domestic Reverse Charge cannot be applied to invoices for contacts which do not have 'VAT Reverse Charge' enabled.'
Error: Line items (EU goods services) Please Select the EU Goods/Services on each item line.
Error: 'Upload Failed'
Error: 'Couldn't find TaxRate'
Error: 'Please Select a Non-Stock Item from Integration Screen, if there are no items in the dropdown please create a new item in your AccountsIQ Account'
Error: 'An unexpected error occurred'
Error: 'Attachment could not be posted. API Http error.'
Error: 'Line items (tax amount) You cannot add tax, your business is not registered for tax.'
Error: 'An unknown error has occurred. To protect your company data, Sage 50 will now shut down. Any unsaved data will be lost. ID: E97'
What does 'Credits could not be deducted' mean?
Error: 'Invalid Reference Id : Items element id not found'
Error: 'Invalid or missing Project Reference'
Error: 'The Foreign Currency on the account does not match the Foreign Currency on the transaction.'
Error: '1.line_items.description : This field is required.'
Error: 'Error occurred while checking for duplicate invoice.'
Error: 'Line items (ledger account) is invalid.'
Error: 'You have reached the limit of invoices you can approve.'
Error: 'Action restricted for Start in United Kingdom/Ireland.'
Error: 'Line items (currency tax amount) You cannot record VAT Amount if using a VAT Rate with a Zero %.'
Error: 'Feature Not Supported Error : We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription.'
Error: 'Tax code is not correct, it should be a number but the code specified is 'T0''
Error: 'Xero API error calling GetInvoices'
Invoices not Auto-Publishing?
Error: 'Unable to cast object of type 'Intuit.Ipp.Data.AccountBasedExpenseLineDetail' to type 'Intuit.Ipp.Data.ItemBasedExpenseLineDetail'
Error: 'Object reference not set to an instance of an object.'
Error: 'Tax rate id is not allowed for tax address region.'
Error: 'Invoice (DOC ID xxx) has been published to your accounting software but attachment could not be uploaded; please manually attach document in accounting software'
Error: '1.Authorization : Your access token has expired. You can refresh the token or ask the user for a new grant.'
Error: 'Unsupported Feature: DueDateForSalesInvoice'
Error: 'Input string was not in a correct format.'
Error: 'Invoice xxxx was not approved, please check it has all codes assigned.'
Error: 'Failed to create contact'
Error: 'String too long.'
VAT Figures Rounding when Published to QuickBooks Online
Error: 'Line Item Net/Total does not match Invoice Net/Total'