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Frequently asked GDPR questions

Some answers to specific questions we're regularly asked on GDPR compliance.

Brian Carolan avatar
Written by Brian Carolan
Updated over 4 months ago

AutoEntry is GDPR Compliant.  You can find out more about our GDPR compliance statement below.

Feel free to contact us if you have specific questions about our GDP compliance. However, below are answers to some common questions that we receive:

Where is the data stored?

AutoEntry uses Amazon Web Services (AWS) data centers in the EU-West region. Specifically, our servers are located in Ireland. 


What Data is Stored?

We store your basic contact details as provided during sign-up to AutoEntry in order to provide the service: Name, Organisation name, email address and country of residence. Uploaded data (invoices/statements) are securely stored with the option at all times to delete this data at any stage. 


What Security is in Place?

AutoEntry uses best-practice security methods.


Rights to delete data. Is the data actually deleted?

All users on AutoEntry have the ability to delete individual items, files or companies at any stage. To delete a full billing account (and all data therein), contact customer support directly.

Once deleted, the data is not recoverable by the user or Ocrex Ltd (t/a AutoEntry). On AutoEntry.


Is AutoEntry ISO 27001 certified?

We're working towards it, but as anyone who is certified knows, this can take quite some time. We happily passed and were certified for Stage 1 compliance in May '18 with Stage 2 due in November '18 after the usual 6 month period between stages. See the latest update in our Security policies guide. 

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