It's possible to run the Sync App as either a Windows Service (default) or as a Console application.
If your company file is on the same PC as Sage 50 or QuickBooks Desktop, generally you don't need to alter this standard installation.
Service
Service
When running as a Service, the service runs in the background and should restart every time the PC is started. If your company files are stored on a remote server or shared network, you might need to change the service to a console application.
For the majority of users, the standard Windows Service install suffices. Once the Sync App has been logged into for the first time, the service continues to run indefinitely on your PC. This allows AutoEntry to publish your invoice data into Sage 50 or QuickBooks Desktop automatically without any further intervention.
You should install the Sync App in the same place as where the company accounts package files are stored. Whether this is on your PC or on your server.
Console
Console
When running as a Console application, you need to open and log into the Sync App each time you want to publish invoices from AutoEntry to Sage 50 or QuickBooks Desktop.
With the sync app running as a Console application, a console window runs in the background of your PC. This effectively runs as a separate program while the Sync App is open and logged into.
📌TIP: You can tell that your Sync App is running as a Console application by checking the top of the window as shown below:
The option of running as a Console application is particularly useful if the company files are shared from a network drive that you have full access rights to. This inherits the same access rights to the files as you have.
In contrast to this, by running the Sync App as a Service, it won't inherit your access rights, and therefore may not have the required access to those shared company files.
📎NOTE: You would need to contact your IT support regarding access rights to company files or your network setup.