If your company is Non-vat registered and you’re trying to publish an invoice, this error will appear if you didn't set up your default tax codes.
Error: Couldn't find TaxRate.
This error occurs because you don't have any VAT codes set in your Accounting Settings for invoices to default to. Even if you're not registered you still need to set up a zero tax rate. You then need to apply this in your Integration page.
Go to your Company Settings > Accounting Settings > General, and make sure you tick the box "Not Registered for VAT".
Under the Default tax code for Sales and Purchases, select a zero rate.
If necessary, you can add a new vat code.
Save the changes.
To be able to synchronise with your accounting package, go to the Integrate page, located on the left-hand side of your company homepage.
Select the relevant code under Purchases and Sales VAT Code dropdown lists, then click Save.
Unpublish and republish the affected invoices.
Error persists
Error persists
Disconnect and reconnect your company's integration.
Unpublish and republish the affected invoices.
Give the invoices a couple of moments to clear the error and successfully publish.
📌TIP: Check out our guidance on setting your company up as Non-VAT registered on AutoEntry.