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Stop and restart the AutoEntry services

How to stop and restart the AutoEntry service in your Task Manager.

AutoEntry Support Team avatar
Written by AutoEntry Support Team
Updated this week

If you’re using the AutoEntry Sync App to integrate your account with AutoEntry, you sometimes need to restart the services from your Task Manager.

📎NOTE: This can be one of many steps to solve an error.


  1. Open your PC's Task Manager.

  2. Click the Processes tab.

    📌TIP: If you have the minimised view, select More details to expand.

  3. Select the following:

    • OCRex.Desktop.AutoEntry.Client

    • AutoEntry.Service

  4. Select End Task on both.

    Processes tab in Task Manager highligting OCRex.Desktop.AutoEntry.Client  and AutoEntry.Service

  5. Click the Services tab and right-click AutoEntry.Desktopsync.Service and select Start.

    Processes tab in Task Manager highligting OCRex.Desktop.AutoEntry.Client  and AutoEntry.Service.


Example of errors

Make sure you refer to the full resolution steps for each specific error. Restarting the services manually can be one of the steps suggested to solve the error among other steps.

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