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AutoEntry Desktop Sync App
AutoEntry Desktop Sync App
All the details of our AutoEntry Sync Application for Sage 50 and QuickBooks Desktop.
+5
52 articles in this collection
Written by
Brian Carolan,
Garrett Banahan,
Tara Broderick
and 5 others
Set-up/General Info
The AutoEntry Sync App
An overview of the AutoEntry Sync App, required for Sage 50 and QuickBooks Desktop integrations.
Written by
Brian Carolan
Updated over a week ago
How to Update the AutoEntry Sync App
The steps required to update the AutoEntry Desktop Sync App.
Written by
Emma Carroll
Updated over a week ago
Working from Home with the AutoEntry Sync App
Using the AutoEntry Sync App at home.
Written by
Garrett Banahan
Updated over a week ago
How to Install the AutoEntry Sync App on a Server
Install the AutoEntry Sync App on a remote desktop server.
Written by
Aaron
Updated over a week ago
How to Check if You Already Have the AutoEntry Sync App
The steps required to check if you already have the AutoEntry Desktop Sync App installed on your PC.
Written by
Emma Carroll
Updated over a week ago
How to Update your Sage 50/QuickBooks Desktop Filepath on AutoEntry
The steps required to update the Sage 50 or QuickBooks folder path on the AutoEntry Desktop Sync App.
Written by
Alex
Updated over a week ago
Un-Installing the AutoEntry Sync App
How to uninstall the AutoEntry Desktop Sync App.
Written by
Emma Carroll
Updated over a week ago
AutoEntry Sync App - Console versus Service Application
The differences between running the Sync App as a Console Application rather than a Service Application
Written by
Brian Carolan
Updated over a week ago
AutoEntry Sync App Start-up Type
How to check if your Sync App is a Service or Console Application
Written by
Emma Carroll
Updated over a week ago
How to Change the AutoEntry Sync App Start-up Type
Converting the start-up type from Service to Console/vice versa.
Written by
Emma Carroll
Updated over a week ago
How to Restart the AutoEntry Sync App
A step by step guide on restarting the Sync App Desktop Service/Console
Written by
Emma Carroll
Updated over a week ago
How to Disconnect/Reconnect a Company's Integration via the AutoEntry Sync App
The steps required to either disconnect or reconnect a company's integration using the AutoEntry Sync App.
Written by
Emma Carroll
Updated over a week ago
AutoEntry Sync App - How to Send the Log File
The steps required to access and save a Log File from the AutoEntry Sync App.
Written by
Emma Carroll
Updated over a week ago
Sage 50 & QuickBooks Desktop - How long does it take for codes to sync?
How long should it take for my contacts/codes to sync through to AutoEntry?
Written by
Emma Carroll
Updated over a week ago
Should the AutoEntry Sync App be Installed on Every User's PC?
Does the AutoEntry Sync App need to be installed on every computer AutoEntry is used on?
Written by
Emma Carroll
Updated over a week ago
Logging into the AutoEntry Sync App with Intuit ID
If you have created your AutoEntry account through QuickBooks or Intuit, you'll need an AutoEntry password.
Written by
Brian Carolan
Updated over a week ago
Supported Accounting Software for AutoEntry Sync App
What version accounting software does AutoEntry Sync app support?
Written by
Brian Carolan
Updated over a week ago
AutoEntry Sync App System Requirements
Recommended and required operating system and hardware details.
Written by
Brian Carolan
Updated over a week ago
Proxy Server, Firewall & Endpoint Configuration
An overview on congifuring proxy server, firewall and endpoint for the Sync App.
Written by
Brian Carolan
Updated over a week ago
Configure Permissions for Shared Folders
Configuring shared networks and folders for AutoEntry Sync to operate.
Written by
Brian Carolan
Updated over a week ago
Troubleshooting
Sync App Service will not Start
Written by
Emma Carroll
Updated over a week ago
Why is the option to change the start-up type of my Sync App unavailable?
The reason why the option to change the start up type of your sync app would be greyed out.
Written by
Emma Carroll
Updated over a week ago
Error: 'Exception has been thrown by the target of an invocation.'
How to clear the error message 'Exception has been thrown by the target of an invocation.'
Written by
Emma Carroll
Updated over a week ago
Sync App Connection Status stuck on 'Connection in progress.'
The steps you should follow when your company's connection status on the AutoEntry Desktop Sync App is stuck on 'Connection in progress.'
Written by
Emma Carroll
Updated over a week ago
AutoEntry Service stuck on 'Stopping'
Service stuck on 'stopping' or requires a manual reboot.
Written by
Emma Carroll
Updated over a week ago
AutoEntry Sync App always stopping?
If the Sync app always appears to be stopped, here's the fix
Written by
Brian Carolan
Updated over a week ago
Error: 'No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).'
How to clear the error code 0x80004002 for Sage 50 integrated companies (2022 version onwards).
Written by
Emma Carroll
Updated over a week ago
Error: 'Desktop Connection Error: The following error occurred connecting to your Accounts Package: Unable to connect to the Sage Data Service. Ensure this computer is switched on or connected to your network.'
How to resolve error 'Unable to connect to the Sage Data Service. Ensure this computer is switched on or connected to your network.'
Written by
Emma Carroll
Updated over a week ago
Error: 'Connection to the company could not be established. Sage 50 is not installed on this machine, or the libraries required to access Sage 50 company files are not properly installed.'
The steps required to clear the 'libraries required' error from your Sync App.
Written by
Emma Carroll
Updated over a week ago
Error: 'The main computer for this Remote Data Access company isn't currently online.'
How to clear the error message 'The main computer for this Remote Data Access company isn't currently online.'
Written by
Emma Carroll
Updated over a week ago
Error 1053: The Service did not respond to the start or control request in a timely fashion.
The steps required to clear the 1053 error when trying to restart your Sync App.
Written by
Cintia
Updated over a week ago
Error: 'Exception from HRESULT: 0x80004002'
How to clear the error code 0x80004002 from your Sync App.
Written by
Emma Carroll
Updated over a week ago
Error: 'NullReferenceException'
The steps required to clear NullReferenceException from your Sync App.
Written by
Emma Carroll
Updated over a week ago
Error: 'The Desktop Client (DocuRec Sync) is not currently online. Please check that it is running and logged in.'
How to resolve the error 'The Desktop Client (DocuRec Sync) is not currently online. Please check that it is running and logged in.'
Written by
Emma Carroll
Updated over a week ago
Error: 'Access to the path xxxx\SETUP.DTA is denied.'
How to clear the Desktop Sync App error 'Access to the path xxxx\SETUP.DTA is denied.'
Written by
Emma Carroll
Updated over a week ago
Error: 'SQLiteException'
How to clear the SQLiteException error message when trying to log into the AutoEntry Desktop Sync App.
Written by
Alex
Updated over a week ago
Error: 'Desktop Connection Error: The following error occurred connecting to your Accounts Package: The main computer for this Remote Data Access company isn't currently online.'
How to clear the 'Remote Data Access' error from your Sync App.
Written by
Emma Carroll
Updated over a week ago
Error: 'failed reading company list for accounts package: Please select the file location of the company you are trying to connect to'
The steps required to clear the 'failed reading company list' alert from your Sync App.
Written by
Alex
Updated over a week ago
Error: 'Could not find file 'X:xxxx\SETUP.DTA'
How to clear the error message 'Could not find file 'X:xxxx\SETUP.DTA' when connecting/reconnecting a company on the Sync App
Written by
Emma Carroll
Updated over a week ago
Error: 'Error 1061: The service cannot accept control messages at this time.'
How to clear the error message 'Error 1061: The service cannot accept control messages at this time.' when trying to restart your Sync App
Written by
Emma Carroll
Updated over a week ago
Error: 'Connection to the company could not be established. Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid permissions for data directory.'
How to clear the 'invalid permissions for data directory' from the AutoEntry Desktop Sync App
Written by
Emma Carroll
Updated over a week ago
Error: 'System.Net.HttpListenerException (0x80004005): Failed to listen on prefix'
How to clear the error message 'Error System.Net.HttpListenerException (0x80004005): Failed to listen on prefix' from your sync app.
Written by
Aaron
Updated over a week ago
Error: 'Started Interactive process exe but its remoting server did not respond/ start within 15 seconds.'
How to clear the error 'Started Interactive process exe but its remoting server did not respond/ start within 15 seconds.'
Written by
Emma Carroll
Updated over a week ago
Error: 'Application closing...'
How to clear the 'Application closing...' error from your Desktop Sync App.
Written by
Tara Broderick
Updated over a week ago
Error: 'Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid data path. Please check your connection settings.'
How to clear the 'Invalid data path' error from your Desktop Sync App.
Written by
Emma Carroll
Updated over a week ago
Error: 'Could not connect to the AutoEntry Desktop Sync Service.'
The steps required to clear the error 'Could not connect to the AutoEntry Desktop Sync Service'
Written by
Emma Carroll
Updated over a week ago
Error: '0x80070643 - Fatal error during installation'
This article will show you how to resolve error 0x80070643 when installing the AutoEntry Desktop Sync Application.
Written by
Aaron
Updated over a week ago
Error: 'The given key was not present in the dictionary.'
How to clear the error 'The given key was not present in the dictionary.' for Sage 50 UK&I integrated companies.
Written by
AutoEntry Support Team
Updated over a week ago
Error: '403 Forbidden'
The steps required to clear the error '403 Forbidden' on the AutoEntry Desktop Sync App.
Written by
Aaron
Updated over a week ago
Error: 'The AutoEntry Desktop Sync application could not be re-started. (Returned error message: Cannot open AutoEntry.DesktopSync.Service service on computer.)'
The steps required to clear the 'Sync application could not be re-started' error.
Written by
Tara Broderick
Updated over a week ago
Error: 'Cannot open SETUP.DTA'
How to clear the SETUP.DTA error when trying to connect your company via the AutoEntry Desktop Sync App.
Written by
Emma Carroll
Updated over a week ago
Error: 'Token Required'
AutoEntry Desktop Sync App 'Token Required' error.
Written by
Tara Broderick
Updated over a week ago