When you publish an invoice, an orange triangle can appear on an invoice when AutoEntry can't publish it.
This is because information on the invoice doesn't match the settings in your accounting software.
Select the triangle icon to view the error message. The message explains what you need to correct before publishing.
Check the error message
Open the invoice in AutoEntry.
Select the warning triangle icon.
Review the error message.
Correct the issue.
You can find information on the exact warnings in the Help Centre.
Common warnings
Warning | Description |
'Invoice/Bill Already Exists in xxx...' | AutoEntry has found a duplicate entry in your accounting software. |
'Invoice xxx was not approved...' | This means that you haven't assigned all codes to the invoice, tax summary or line items. |
'Invalid or missing cost code' | The code you've selected doesn't match the settings in your accounting software. |
'One or more errors occurred' | This indicates an issue with the Sync App if you’re using it for your integration. |
Other errors | If we haven't listed the warning message that appears in your software, visit the Help Centre. |