You are receiving the below error message when you are trying to publish invoices to your accounting package.

Invalid or missing Cost Code

Applies To

  • Purchase/Sales invoices


This error is caused by missing or invalid information in the Cost code field of the invoice. If the Cost code is invalid, that would be due to a setting on it within your accounting software preventing it from being published to that supplier/customer account.


To clear this error, please do the following:

  1. Unpublish the affected invoices.

  2. Assign a valid Cost cost to that invoice from the dropdown menu.

  3. Republish the invoices.

Please allow for a few minutes for the error to clear and the invoices to transfer over to your accounting package.

Did this answer your question?