To access the Subscription and Billing page click Settings in the left-hand navigation bar.
The page is split up into the following sections:
Authentication payment
Credits
Account Details
AccountsPrep
Billing Details
Authentication payment
When your subscription is active (or paused) the message - Payment Authentication requested - can occur if the bank hasn't been able to take the payment.
In that case, you need to check your credentials and Authenticate with your bank again.
Credits
The Credits section allows you to:
Check your current credit balance
Purchase credits in bulk
Add and manage a subscription
Check your next renewal date for payment (payments for subscriptions come out of your account automatically on this date monthly)
AccountsPrep Subscription
You have the option to add AccountsPrep as an add-on.
Account Details
The Account Details section shows:
The currency you're listed with for your country
The email address billing notifications are sent to
Any discount applied to your account
Your VAT number
To amend these details, click Change Account Details .
📎NOTE: You can't change the country listed on your account unless you first cancel your subscription.
Billing Details
The Billing Details section shows you the debit/credit card details and billing address associated with the account. If you click Change Billing Details, this allows you to amend them if necessary.
Account Settings
For a full overview of the Account Settings available in AutoEntry, use our Accounts Settings guide.