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System Requirements for the AutoEntry Sync App

Recommended and required operating system and hardware details if you want to install the AutoEntry Sync App.

Brian Carolan avatar
Written by Brian Carolan
Updated over 3 weeks ago

The AutoEntry Sync App is 32-bit and, therefore, supports both 64-bit and 32-bit operating systems. 

📎NOTE: You must ensure that after installation, the service fail count is set to zero.


Operating System

  • Windows 10/11

  • Server 2016, 2019, 2022, 2025

  • .NET Framework 4.8 + is required

  • iOS Macs are not supported. 

  • Linux distributions are not supported.


Virtual Machines

  • VMware workstation 6.5 +

  • VMware Server 2.0 +

  • VMware ESXi 4.0 +

  • Hyper-V


Terminal Servers

  • Microsoft Windows Server 2008 +

  • Citrix Presentation Server 4.5 +

  • Citrix XenApp 5.0 +


Hardware

  • Memory - The Sync App runs on computers with 1GB of RAM, however, we advise having at least 2GB of RAM for a better experience

  • CPU—At least 1 GHz is recommended, however, a faster CPU will result in better performance

  • Disk Space - 200MB

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