Objective

This article will detail the operating system and hardware required to run the AutoEntry Desktop Sync App on your PC.

Applies To

  • Sage 50 users.

  • QuickBooks Desktop users.

Procedure

The AutoEntry Sync App is 32bit, therefore it is supported on both 64bit and 32bit operating systems. Please ensure, once installed, that the service fail count is set to zero here.

Operating System

  • Windows: Vista, 7, 8, 8.1, 10

  • Windows Server: 2008 SP2, 2008 R2 SP1, 2012, 2016

  • .NET Framework 4.7 + is required.

  • iOS Macs are not supported.¬†

  • Linux distributions are not supported.

Virtual Machines

  • VMware workstation 6.5 +

  • VMware Server 2.0 +

  • VMware ESXi 4.0 +

  • Hyper-V

Terminal Servers

  • Microsoft Windows Server 2008 +

  • Citrix Presentation Server 4.5 +

  • Citrix XenApp 5.0 +

Hardware

  • Memory - The Sync App will run on computers with 1GB of RAM, however, it is advisable to have at least 2GB RAM for a better experience.

  • CPU - At least 1GHz is recommended, however, a faster CPU will result in better performance.

  • Disk Space - 200MB

Additional Information

  • Proxy Server, Firewall & Endpoint configuration details can be found here.

  • A guide on configuring permissions for shared folders can be found here.

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