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AutoEntry Desktop Sync App
Set-up/General Info
Proxy Server, Firewall & Endpoint Configuration
Proxy Server, Firewall & Endpoint Configuration

An overview on congifuring proxy server, firewall and endpoint for the Sync App.

Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Company networks may block AutoEntry Sync by routing traffic through a proxy or by blocking outgoing connections via a firewall or endpoint protection. This article will provide an overview on configuring proxy access or firewalls and endpoint protection to allow the AutoEntry Desktop Sync App to operate.

Applies To

  • Sage 50 users.

  • QuickBooks Desktop users.

Proxy Access

  • On the first install, the AutoEntry Sync App runs as the Local System account (NT AUTHORITY\SYSTEM).

  • You may need to configure proxy access or remove old configuration data that has been added to this account in the past.

  • Alternatively, create a new domain account and run AutoEntry Sync under that account.

Checking Local System Proxy Configuration

You can check proxy settings for NT AUTHORITY\SYSTEM by running Internet Explorer as this account.

  1. Get PsExec (standalone exe, not an installer).

  2. Run cmd as admin, then run this command:
    psexec -s -i "%programfiles%\Internet Explorer\iexplore.exe"

  3. Check the proxy configuration in IE.

Firewall Configuration

  • Outgoing TCP on port 443 is used to send data to data.docurec.com

  • If AutoEntry Sync is installed on a machine that does not use the Windows Firewall e.g. you are letting the AntiVirus software act as a firewall, then you must add the above rule manually to the firewall.

Proxy Configuration

Access required:

  • data.autoentry.com:443

  • api.logentries.com:443

  • api.logentries.com:20000

Additional Information

  • Details on the Sync App's system requirements can be found here.

  • A guide on configuring permissions for shared folders can be found here.

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