Objective

This article will outline the fundamental differences between running the AutoEntry Deskop Sync App as a Service or a Console application. This is referred to as its start-up type.

Applies To

  • Sage 50 UK&I users

  • Sage 50 Canada users

  • Sage 50 US users

  • QuickBooks Desktop users

Procedure

It is possible to run the sync app as either a Windows Service (default) or as a Console application. If your company file is on the same PC as Sage 50 or QuickBooks Desktop, then the standard installation generally does not need any alterations. The service will run in the background and should restart every time the PC is started. If your company files are stored on a remote server or shared network, you might need to change the service to a console application. 

When running as a Console application, you would need to open and log into the sync app each time you want to publish invoices from AutoEntry to Sage/QuickBooks.

Service Application

For the majority of users, the standard Windows Service install suffices. Once the sync app has been logged into for the first time, the service will continue to run indefinitely on your PC, allowing AutoEntry to publish your invoice data into your accounts package automatically without any further intervention. 

As per the standard installation instructions here, the sync app should be installed in the same place as where the company accounts package files are stored i.e. either on your PC or on your server.

Console Application

With the sync app running as a Console application, a console window will run as a stand-alone application on your PC. Effectively a separate program that is only running while the sync app is open and logged in.

The AutoEntry sync process will only run if both the sync app and its console window are physically open and logged into. In practice, that means that to publish invoices from AutoEntry to Sage/QuickBooks, you need to open the sync app and console window before working in AutoEntry, and then shut it down again once complete.

Below is an image of the sync app console window running as the stand-alone application. This is to be kept open (it can be minimised on the task bar) while using the sync app and publishing from AutoEntry to your accounts package.

This option is particularly useful if the company files are shared from a network drive that you have full access rights to - by running the sync app as a Console application, it will inherit the same access rights to the files as you have; by running it as a Service, it will not inherit your access rights, and hence may not have the required access to those shared company files (meaning having to contact your IT provider etc).

Additional Information

For instructions on changing your sync app's start-up type from Service to Console, or vice versa, please click here.

If the sync app’s Service/Console stops for any reason, click here for instructions on how you can restart it.

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