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Error: 'Thread was being aborted.'

The steps required to clear the 'Thread was being aborted.' notification on Sage 50 Integration Status.

Written by Oliver Cook

Symptom

The user is seeing the below error message on a Sage 50 company's Integration Status or on the AutoEntry Desktop Sync App.

Thread was being aborted.


Applies To

  • Sage 50 Canada users.

  • Sage 50 US users.
    ​
    ​Cause

This error typically indicates that a time-out has occurred during the sync between the AutoEntry Sync App and Sage 50.



Resolution

To clear the error, please do the following:

  1. Click the 'Re-Sync Sage 50 Data' button, steps to find it are located here.

  2. Allow 5-10 minutes and click 'Refresh' on the AutoEntry Sync App.

Additional Information

  • An overview of the AutoEntry Sync App can be found here.

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