Symptom
The user is receiving the below error message when attempting to publish an invoice.
Line items (EU goods services) Please Select the EU Goods/Services on each item line.
Applies To
Sage Business Cloud Accounting users publishing EU/non-EU goods/services Purchase invoices.
Cause
When publishing an invoice from AutoEntry to a foreign supplier where a standard UK or Irish tax code is used, this error can appear. It is the result of a tax coding measure implemented by Sage for EU/non-EU Purchases.
Resolution
To clear this error please complete the following steps:
Unpublish any impacted invoices.
Select the relevant Goods/Services VAT code. Please note that AutoEntry cannot advise which specific VAT code you should be using on your invoices.
Republish impacted invoices.
Additional Information
The error message will not clear until invoice has successfully published to Sage.