Symptom
You are seeing the following error message on your company's integration status.
Authorisation issue detected - please reconnect
Cause
This is caused by an expired token within the integration with Xero, meaning that it needs to be re-authorised.
Resolution
To resolve this error, please follow these steps:
Disconnect your integration.
Reconnect the company to your Xero account.
Additional Information
If you receive a 'this company is already connected to Xero' error while reconnecting, please follow these steps.