Skip to main content
All CollectionsAutoEntry Desktop Sync AppInstalling the Sync App
System Requirements for the AutoEntry Sync App
System Requirements for the AutoEntry Sync App

Recommended and required operating system and hardware details if you want to install the AutoEntry Sync App.

Brian Carolan avatar
Written by Brian Carolan
Updated over 6 months ago

The AutoEntry Sync App is 32bit and, therefore supports both 64bit and 32bit operating systems. 

📎NOTE: You must ensure after installation, the service fail count is set to zero.


Operating System

  • Windows 10/11

  • Server 2016, 2019, 2022

  • .NET Framework 4.8 + is required

  • iOS Macs are not supported 

  • Linux distributions are not supported


Virtual Machines

  • VMware workstation 6.5 +

  • VMware Server 2.0 +

  • VMware ESXi 4.0 +

  • Hyper-V


Terminal Servers

  • Microsoft Windows Server 2008 +

  • Citrix Presentation Server 4.5 +

  • Citrix XenApp 5.0 +


Hardware

  • Memory - The Sync App runs on computers with 1GB of RAM, however, we advise to have at least 2GB RAM for a better experience

  • CPU - At least 1GHz is recommended, however, a faster CPU will result in better performance

  • Disk Space - 200MB

Did this answer your question?