Error: 'Invalid or missing Cost Code'

All CollectionsTroubleshooting

How to resolve this error when publishing invoices to your accounting software.

Written by Sukhi

Updated over a year ago

When you publish invoices to your accounting software, you may see the error message below.

Invalid or missing Cost Code

This error is caused by missing or invalid information in the Cost code field of the invoice. If the Cost code is invalid, that would be due to a setting on it within your accounting software preventing it from being published to that supplier/customer account.

To resolve this error, follow the steps below:

Unpublish the affected invoices.
Assign a valid Cost cost to that invoice from the dropdown menu.
Republish the invoices.

📎NOTE: Allow for a few minutes for the error to clear and the invoices to transfer over to your accounting software.