When you try to match your invoices to a supplier statement, sometimes neither the Auto-Match or Find-Match function find your previously uploaded invoices.
This may occur for any of the following reasons:
The invoice hasn't been uploaded to AutoEntry
The invoice hasn't been uploaded to AutoEntry
Only invoices that have been processed by AutoEntry can be matched on a supplier statement. AutoEntry will not recognise invoices that were input directly to your accounts package.
📌TIP: If you need to reconcile invoices that are in your accounts package but not in AutoEntry, or that have not been received from the supplier yet, there are some specific steps you need to take.
A supplier account hasn't been assigned to the supplier statement
A supplier account hasn't been assigned to the supplier statement
To match invoices to a supplier statement, a supplier account must be selected from the drop-down menu.
A different supplier account has been assigned to the invoice
A different supplier account has been assigned to the invoice
In order for an invoice to be matched to a supplier statement, the same supplier account must be assigned to both the supplier statement and the invoice.
Invoice number differs
Invoice number differs
When using the Auto-Match function, only invoices with the exact same invoice number on both the supplier statement and invoice will be matched.
If the invoice number on the invoice uploaded to AutoEntry differs from the invoice number on the supplier statement, the Find-Match option will need to be used. When doing so, select No beside 'Search' on the Invoice # row.
Amount and/or date differs
Amount and/or date differs
If the amount and/or date of the invoice uploaded to AutoEntry differs from the amount/date shown on the supplier statement, this invoice will not be Auto-Matched.
If using the Find-Match function shown above, this will allow you to find an invoice with a variance of up to ±3 days/±10.00. You can choose how much of a disparity you wish to allow from the ±Days/±Amount drop-down menus before you click Search.
If the variance of the amount/date is greater than this, it is possible to edit the details of the supplier statement. The Auto-Match or Find-Match functions can then be used to match this invoice.