Advice and answers from the AutoEntry by Sage Team

Search results for:Re-Sync 'xxxx' Data Button

Re-Sync Data

An explanation of the resync button and when you should use it… re-sync button under the integrations tab If you click the Re-Sync button when trying to publish… What does the Re-Sync Data button do?

Error: 'Access to the path xxxx\SETUP.DTA is denied.'

How to clear the Desktop Sync App error 'Access to the path xxxx\SETUP.DTA is denied.'… Access to the path xxxx\SETUP.DTA is denied. Sage 50 users… will occur if the permissions are not configured properly for the shared folder where your company's data

Error: 'The AutoEntry Desktop Sync application could not be re-started. (Returned error message: Cannot open AutoEntry.DesktopSync.Service service on computer.)'

The steps required to clear the 'Sync application could not be re-started' error… The AutoEntry Desktop Sync application could not be re-started… You are seeing the below error message pop-up when you attempt to restart your Sync App Desktop Service

Desktop Connection Error: The following error occurred connecting to your Accounts Package: In order to use this feature you must update your Sage 50 Accounts SDO to version xxxx.

Once you have completed all of these steps, re-sync your company data on AutoEntry, and the error should… Accounts Package: In order to use this feature you must update your Sage 50 Accounts SDO to version xxxx… To check your Sync App for an update, please refer to this guide

Error: 'Desktop Connection Error: The following error occurred connecting to your Accounts Package: The main computer for this Remote Data Access company isn't currently online.'

How to clear the 'Remote Data Access' error from your Sync App… AutoEntry Desktop Sync App. This error relates to the machine where your Sage data is held… You are seeing the below error message on your company's Integration Status, or on your Desktop Sync

Error: 'This shared company is already open ID: E565'

Click the Re-Sync Sage 50 Canada Data button. Wait 5-10 minutes for the error to clear… AutoEntry Desktop Sync App… already open" How to access an offline copy of a file that is shared with Sage Drive or Remote Data

Error: 'Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid data path. Please check your connection settings.'

How to clear the 'Invalid data path' error from your Desktop Sync App… You are seeing the below error message on your Desktop Sync App… Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid data

Error: 'Thread was being aborted.'

To clear the error, please do the following: Click the 'Re-Sync Sage 50 Canada Data' button, steps… This error typically indicates that a time-out has occurred during the sync between the AutoEntry Sync… An overview of the AutoEntry Sync App can be found here

Error: 'Domestic Reverse Charge cannot be applied to invoices for contacts which do not have 'VAT Reverse Charge' enabled'

Re-sync the company data on AutoEntry Republish the affected invoices… Related guides AutoEntry Applying Sage Accounting's VAT Reverse Charge from 1 March 2021 Re-sync… button Publish an invoice Sage Accounting Reverse charge VAT and CIS

Restart the Sync App

How to restart the AutoEntry Sync App Desktop Service or Console if you integrate with Sage 50 or QuickBooks Desktop… Restarting a Sync App Console Application Go to the PC that has the Sync App installed on it… Restarting a Sync App Service Application