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Advice and answers from the AutoEntry by Sage Team

Search results for:Re-Sync 'xxxx' Data Button

Re-Sync Data
What is the sync button for and when to use it in AutoEntry… What does the Re-Sync Data button do?… Where is the Re-sync Data button?
Error: 'Access to the path xxxx\SETUP.DTA is denied.'
How to clear the Desktop Sync App error 'Access to the path xxxx\SETUP.DTA is denied.'… Access to the path xxxx\SETUP.DTA is denied. Sage 50 users… will occur if the permissions are not configured properly for the shared folder where your company's data
Invoices not publishing to Sage 50
Read more Remember the Re-sync Data button is to sync the data from your accounting software to… Did you click the Re-sync Data button?… Read more If you click the Re-sync button while the invoices are publishing, this will stop the process
New supplier or customer not showing in AutoEntry
Re-sync your data… Re-sync your data. Check the integration status- is it working as expected?… Once the integration is fixed you can then re-sync your data
Error: 'In order to use this feature you must update your Sage 50 Accounts SDO to version xxxx'
Once you have completed all of these steps, re-sync your company data on AutoEntry… Accounts Package: In order to use this feature you must update your Sage 50 Accounts SDO to version xxxx… Check your Sync App for an update
New VAT code or Nominal code not showing in AutoEntry
To resolve this, re-sync your data. Allow 5-10 minutes for this to complete… What if the re-sync doesn't work?… Disconnect, then reconnect your integration, and then try the re-sync again
Restart the Sync App
How to restart the AutoEntry Sync App if you integrate with Sage 50 or QuickBooks Desktop… If your Sync App is running as a console, you simply need to click the Re-Start Desktop Service button… Step one - Check the Sync App location
Error: Error ref: xxxx-xxxxx-xxx in the Bank Statement folder
(error ref: xxxx-xxxxx-xxx) Failed to load project accounts (error ref: xxxx-xxxxx-xxx)… 📎NOTE: The unique reference number is in the following format: Error ref: xxxx-xxxxx-xxx Example
Error: Couldn’t create contact: Code ' ' is already being used for another supplier
Re-sync your contacts… If you’re using the Sync App, make sure the file path is the same in your accounting software and the
Error: 'Thread was being aborted.'
To clear the error, please do the following: Click the 'Re-Sync Sage 50 Canada Data' button, steps… This error typically indicates that a time-out has occurred during the sync between the AutoEntry Sync… An overview of the AutoEntry Sync App can be found here