If your company data's filepath changes for any reason and you do not update it on AutoEntry, invoices cannot be successfully published, as they are being sent to a path that no longer exists!
How to update your filepath on AutoEntry
Open the Sync App and view your company list.
Click Disconnect next to the company you would like to disconnect.
Reconnect the company by clicking Connect next to its name.
The Sage 50 or QuickBooks Desktop filepath will now be automatically updated on AutoEntry!
If you have invoices that you attempted to publish to the outdated filepath and they are not showing in Sage/QuickBooks, you will need to republish them.
If you are looking for more information on how to integrate a company with Sage 50 or QuickBooks Desktop, please refer to the guides below:
Jan 10, 2023, 2:50 PM