AutoEntry by Sage

The steps to follow when trying to integrate or reconnect with with Xero and the company is showing as already being connected.

Integrating with Xero: Company is 'Already Connected' Error

How to clear the error message 'Error: 'Authorisation issue detected - please reconnect' in AutoEntry (Xero Integration)

Error: 'Authorisation issue detected - please reconnect'

The steps required to reconnect to Xero when you see the 'company not connected' error.

Error: 'Company not connected to Xero. Please click to connect to Xero and pick the organisation to connect to.'

How to clear the error "Xero API error calling GetTaxRates: ("Type":null,"Title":"Forbidden","Status";403,"Detail":"AuthenticationUnsucc..."

Error: "Xero API error calling GetTaxRates: ("Type":null,"Title":"Forbidden","Status";403,"Detail":"AuthenticationUnsuccessful","Instance":"97c95b23-feae-4b1b-980a-a268c861650e","Extensions":{}}"

How to clear the error message 'QuickBooks is unable to verify the Financial Institution information for this download'.

Error: 'QuickBooks is unable to verify the Financial Institution information for this download.'

Brian Carolan

Oliver Cook

Integration errors  - other products

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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