Your AutoEntry Account

All the information on your account. Covering Signing-Up, Credits, Usage, Users, Subscriptions and Security

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36 articles in this collection
Written by Brian Carolan, Tara, Aaron and 4 others
Account Settings

Subscription and Billing

Overview of the subscription and billing page
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Written by Brian Carolan
Updated over a week ago

Account Overview

Quick guide to your Account and Account Settings menu
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Written by Brian Carolan
Updated over a week ago

Delete Account

How to delete your account
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Written by Tara
Updated over a week ago

Adding Credits

Need Credits? Here's how!
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Written by Brian Carolan
Updated over a week ago

Clearing Browser Data

How to clear your browser's data
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Written by Emma
Updated over a week ago

Account Settings page

Your account details in AutoEntry
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Written by Brian Carolan
Updated over a week ago

Credit Usage Report

See your full usage of credits on AutoEntry as both a running balance and usage per company
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Written by Brian Carolan
Updated over a week ago

User Profile and Password Change

Change your own details and change password if required here...
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Written by Brian Carolan
Updated over a week ago

Payment History and your invoice from AutoEntry

We send your receipt/invoice from AutoEntry to AutoEntry itself. Here's where to find it....
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Written by Brian Carolan
Updated over a week ago

Automatic Log Out

Why do I keep getting logged out?
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Written by Orlaith
Updated over a week ago

Compatible Browsers

Page not loading? It may be to do with what web browser you are using!
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Written by Tara
Updated over a week ago

Can AutoEntry invoices be sent to a different email address?

Where to change the email address your invoices from AutoEntry are sent to
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Written by Tara
Updated over a week ago
Data Security and Storage

Using 2FA Security for Sync App Users

A guide on 2 Factor Authentication security measures for users of the AutoEntry Desktop Sync App.
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Written by Emma
Updated today

2-Step Authentication

Setting Up and Activating 2-Step Authentication
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Written by Brian Carolan
Updated over a week ago

What sort of security is in place

Our security policies and processes
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Written by Brian Carolan
Updated over a week ago

GDPR Compliance

AutoEntry and the GDPR (EU) regulations
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Written by Brian Carolan
Updated over a week ago

2-Step Authentication Required

Your user account requires 2-Step Authentication.
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Written by Iain Carey
Updated over a week ago

Frequently Asked GDPR Questions

Some specific questions we're regularly asked on GDPR compliance. There might even be a few answers too!
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Written by Brian Carolan
Updated over a week ago

Where are my archived documents stored?

You've published items to your accounts package, where have the invoices/bills gone?
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Written by Brian Carolan
Updated over a week ago

Changing your Password

If a password change is required for any reason....
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Written by Brian Carolan
Updated over a week ago

E-Mail Upload Security

Security of uploading invoices via email and GDPR
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Written by Brian Carolan
Updated over a week ago

How long are documents stored for on AutoEntry

We are your vault for old invoices!
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Written by Brian Carolan
Updated over a week ago

How can I search for a specific document?

How to find a particular invoice by invoice number, doc ID, supplier or invoice total.
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Written by Brian Carolan
Updated over a week ago