AutoEntry Desktop Sync Application

All the details of our AutoEntry Sync Application for Sage 50 and QuickBooks Desktop.

Brian Carolan avatar Garrett Banahan avatar Tara avatar +4
36 articles in this collection
Written by Brian Carolan, Garrett Banahan, Tara and 4 others
Set up/General Info

How to check if you already have the AutoEntry Sync App

The steps required to check if you already have the AutoEntry Desktop Sync App installed on your PC.
Emma avatar
Written by Emma
Updated this week

The AutoEntry Sync App

An overview of the AutoEntry Sync App, required for all desktop integrations.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Disconnect/Reconnect a Company's Integration via the AutoEntry Sync App

The steps required to either disconnect or reconnect a company's integration using the AutoEntry Sync App
Emma avatar
Written by Emma
Updated over a week ago

How to Access a Log File for the AutoEntry Sync App

Steps required to access and save a Log File from the AutoEntry Sync App
Emma avatar
Written by Emma
Updated over a week ago

Un-Installing the AutoEntry Sync App

How to un-install the AutoEntry Sync App
Orlaith avatar
Written by Orlaith
Updated over a week ago

Sage 50 & Quickbooks Desktop - How long should it take for my contacts/codes to sync through to AutoEntry?

How long should it take for a resync to complete
Orlaith avatar
Written by Orlaith
Updated over a week ago

Does the AutoEntry Sync App need to be installed on every computer AutoEntry is used on?

Can I have multiple installations of the AutoEntry Sync App?
Orlaith avatar
Written by Orlaith
Updated over a week ago

How to update the AutoEntry Sync App

The steps required to update the AutoEntry Desktop Sync App
Emma avatar
Written by Emma
Updated over a week ago

AutoEntry Sync App Start-up Type

How to check if your Sync App is a Service or Console Application
Emma avatar
Written by Emma
Updated over a week ago

How to Change the AutoEntry Sync App Start-up Type

Converting the start-up type from Service to Console/vice versa
Emma avatar
Written by Emma
Updated over a week ago

AutoEntry Sync App - Console versus Service Application

The differences between running the Sync App as a Console Application rather than a Service Application
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

How to Restart the AutoEntry Sync App

A step by step guide on restarting the Sync App Desktop Service/Console
Emma avatar
Written by Emma
Updated over a week ago

Working from home with the AutoEntry Sync App

Using the AutoEntry Sync App at home
Garrett Banahan avatar
Written by Garrett Banahan
Updated over a week ago

Logging into the AutoEntry Sync App with Intuit ID

If you have created your AutoEntry account through QuickBooks Online or Intuits sign in you'll need an AutoEntry password....
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Supported Accounting Software for AutoEntry Sync App

What version accounting software does AutoEntry Sync app support?
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

AutoEntry Sync Desktop App User Interactive mode

In case invoices fail to publish to Sage 50, there can be a message blocked by Sage preventing this. Here's the fix...
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

AutoEntry Sync App System Requirements

Recommended and required operating system and hardware details
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Proxy Server, Firewall & Endpoint Configuration

Configuring proxy access or firewalls and endpoint protection to allow AutoEntry Sync to operate
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Configure Permissions for Shared Folders

Configuring shared networks and folders for AutoEntry Sync to operate.
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago

Un-Installing the DocuRec Sync App

For users of the DocuRec Sync App pre Dec 2018
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago
Troubleshooting

Error: 'Error 1061: The service cannot accept control messages at this time.'

How to clear the error message 'Error 1061: The service cannot accept control messages at this time.' when trying to restart your Sync App
Emma avatar
Written by Emma
Updated over a week ago

Error: 'Could not find file 'X:xxxx\SETUP.DTA'

How to clear the error message 'Could not find file 'X:xxxx\SETUP.DTA' when connecting/reconnecting a company on the Sync App
Emma avatar
Written by Emma
Updated over a week ago

Error: 'Connection to the company could not be established. Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid permissions for data directory.'

How to clear the 'invalid permissions for data directory' from the AutoEntry Desktop Sync App
Emma avatar
Written by Emma
Updated over a week ago

Error: 'System.Net.HttpListenerException (0x80004005): Failed to listen on prefix'

How to clear the error message 'Error System.Net.HttpListenerException (0x80004005): Failed to listen on prefix' from your sync app.
Aaron avatar
Written by Aaron
Updated over a week ago

Why is the option to change the start-up type of my Sync App unavailable?

The reason why the option to change the start up type of your sync app would be greyed out.
Emma avatar
Written by Emma
Updated over a week ago

Error: 'Application Closing...'

How to clear the 'Application closing...' error from your desktop sync app
Tara avatar
Written by Tara
Updated over a week ago

Error: 'Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid data path. Please check your connection settings.'

How to clear the 'Invalid data path' error from your Desktop Sync App.
Emma avatar
Written by Emma
Updated over a week ago

Error: 'Could not connect to the AutoEntry Desktop Sync Service.'

The steps required to clear the error 'Could not connect to the AutoEntry Desktop Sync Service'
Emma avatar
Written by Emma
Updated over a week ago

Error: '0x80070643 - Fatal error during installation'

This article will show you how to resolve error 0x80070643 when installing the AutoEntry Desktop Sync Application.
Aaron avatar
Written by Aaron
Updated over a week ago

Error: 'The given key was not present in the dictionary.'

How to clear the error 'The given key was not present in the dictionary.' for Sage 50 UK&I integrated companies.
Erica avatar
Written by Erica
Updated over a week ago

Error: '403 Forbidden'

The steps required to clear the error '403 Forbidden' on the AutoEntry Desktop Sync App.
Aaron avatar
Written by Aaron
Updated over a week ago

Error: 'The AutoEntry Desktop Sync application could not be re-started. (Returned error message: Cannot open AutoEntry.DesktopSync.Service service on computer.)'

The steps required to clear the 'Sync application could not be re-started' error.
Tara avatar
Written by Tara
Updated over a week ago

AutoEntry Service stuck on 'Stopping'

Service stuck on 'stopping' or requires a manual reboot
Emma avatar
Written by Emma
Updated over a week ago

Error: 'Cannot open SETUP.DTA'

How to clear the SETUP.DTA error when trying to connect your company via the AutoEntry Desktop Sync App.
Emma avatar
Written by Emma
Updated over a week ago

Error: 'Token Required'

AutoEntry Desktop Sync App 'Token Required' error.
Tara avatar
Written by Tara
Updated over a week ago

AutoEntry Sync App always stopping?

If the Sync app always appears to be stopped, here's the fix
Brian Carolan avatar
Written by Brian Carolan
Updated over a week ago